/**
 * Styles for local_helpsupport.
 * Help & Technical Support plugin adapted for Epistum.
 * Brand palette: #3db9a5 (Teal / Turquoise matching project login).
 */

/* Floating Help Pill Button */
.helpsupport-floating-pill {
    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 9998;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    background: #3db9a5;
    background: linear-gradient(135deg, #3db9a5 0%, #2ea390 100%);
    color: #ffffff !important;
    border: none;
    border-radius: 79px;
    padding: 12px 22px;
    font-size: 14px;
    font-weight: 700;
    line-height: 1;
    cursor: pointer;
    box-shadow: 0 4px 16px rgba(61, 185, 165, 0.35), 0 2px 4px rgba(0, 0, 0, 0.1);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    text-decoration: none !important;
    outline: none;
}

.helpsupport-floating-pill:hover,
.helpsupport-floating-pill:focus {
    transform: translateY(-3px) scale(1.03);
    box-shadow: 0 8px 24px rgba(61, 185, 165, 0.45), 0 4px 8px rgba(0, 0, 0, 0.12);
    background: linear-gradient(135deg, #48c9b4 0%, #349f8d 100%);
    color: #ffffff !important;
}

.helpsupport-floating-pill i {
    font-size: 17px;
    animation: hs-pulse 3s infinite;
}

@keyframes hs-pulse {
    0%, 100% { transform: scale(1); }
    50% { transform: scale(1.12); }
}

/* Login Page Trigger Link */
.helpsupport-login-prompt {
    display: block;
    margin-top: 16px;
    padding-top: 14px;
    border-top: 1px dashed #e2e8f0;
    text-align: center;
}

.helpsupport-login-link {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    color: #3db9a5 !important;
    font-size: 13.5px;
    font-weight: 600;
    text-decoration: none !important;
    padding: 7px 14px;
    border-radius: 79px;
    transition: background-color 0.2s, color 0.2s;
}

.helpsupport-login-link:hover {
    background-color: #e8f7f5;
    color: #2ea390 !important;
    text-decoration: none !important;
}

/* Modal Overlay & Backdrop */
.helpsupport-modal-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100vw;
    height: 100vh;
    background-color: rgba(15, 23, 42, 0.65);
    backdrop-filter: blur(4px);
    -webkit-backdrop-filter: blur(4px);
    z-index: 10050;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 16px;
    opacity: 0;
    visibility: hidden;
    transition: opacity 0.25s ease, visibility 0.25s ease;
}

.helpsupport-modal-overlay.active {
    opacity: 1;
    visibility: visible;
}

/* Modal Dialog Box */
.helpsupport-modal-dialog {
    width: 100%;
    max-width: 520px;
    background: #ffffff;
    border-radius: 1.5rem;
    box-shadow: 0 20px 40px -10px rgba(0, 0, 0, 0.25), 0 0 0 1px rgba(0, 0, 0, 0.05);
    overflow: hidden;
    transform: translateY(20px) scale(0.97);
    transition: transform 0.25s cubic-bezier(0.16, 1, 0.3, 1);
}

.helpsupport-modal-overlay.active .helpsupport-modal-dialog {
    transform: translateY(0) scale(1);
}

/* Modal Header */
.helpsupport-modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 20px 24px 16px;
    border-bottom: 1px solid #f1f5f9;
    background: #fafafa;
}

.helpsupport-header-title {
    display: flex;
    align-items: center;
    gap: 12px;
}

.helpsupport-icon-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 42px;
    height: 42px;
    border-radius: 12px;
    background: #e8f7f5;
    color: #3db9a5;
    font-size: 20px;
    flex-shrink: 0;
}

.helpsupport-modal-heading {
    margin: 0;
    font-size: 17px;
    font-weight: 700;
    color: #0f172a;
    line-height: 1.25;
}

.helpsupport-subtitle {
    margin: 3px 0 0;
    font-size: 12.5px;
    color: #64748b;
    line-height: 1.35;
}

.helpsupport-btn-close {
    background: transparent;
    border: none;
    color: #94a3b8;
    width: 34px;
    height: 34px;
    border-radius: 50%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    font-size: 16px;
    transition: background-color 0.2s, color 0.2s;
    padding: 0;
}

.helpsupport-btn-close:hover {
    background-color: #f1f5f9;
    color: #334155;
}

/* Modal Body */
.helpsupport-modal-body {
    padding: 22px 24px;
    max-height: calc(85vh - 120px);
    overflow-y: auto;
}

/* Form Styles */
.helpsupport-form-group {
    margin-bottom: 16px;
}

.helpsupport-label {
    display: block;
    margin-bottom: 6px;
    font-size: 13px;
    font-weight: 600;
    color: #334155;
}

.helpsupport-required {
    color: #ef4444;
    font-weight: bold;
}

.helpsupport-input-wrapper {
    position: relative;
    display: flex;
    align-items: center;
}

.helpsupport-field-icon {
    position: absolute;
    left: 14px;
    color: #94a3b8;
    font-size: 14px;
    pointer-events: none;
    z-index: 2;
}

.helpsupport-input,
.helpsupport-select,
.helpsupport-textarea {
    width: 100%;
    padding: 10px 14px 10px 38px;
    font-size: 14px;
    color: #1e293b;
    background-color: #ffffff;
    border: 1px solid #d9d9d9;
    border-radius: 12px;
    transition: border-color 0.2s, box-shadow 0.2s;
    box-sizing: border-box;
}

.helpsupport-textarea {
    padding: 10px 14px;
    resize: vertical;
    min-height: 95px;
}

.helpsupport-input:focus,
.helpsupport-select:focus,
.helpsupport-textarea:focus {
    outline: none;
    border-color: #3db9a5;
    box-shadow: 0 0 0 3px rgba(61, 185, 165, 0.2);
}

.helpsupport-readonly {
    background-color: #f8fafc !important;
    color: #64748b !important;
    cursor: not-allowed;
    border-color: #e2e8f0 !important;
}

/* Modal Footer */
.helpsupport-modal-footer {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 12px;
    margin-top: 22px;
    padding-top: 16px;
    border-top: 1px solid #f1f5f9;
}

.helpsupport-btn-cancel {
    padding: 10px 20px;
    border-radius: 79px;
    background: #f8fafc;
    color: #64748b;
    border: 1px solid #cbd5e1;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: background-color 0.2s, color 0.2s;
}

.helpsupport-btn-cancel:hover {
    background-color: #e2e8f0;
    color: #334155;
}

.helpsupport-btn-submit {
    padding: 11px 26px;
    border-radius: 79px;
    background: #3db9a5;
    background: linear-gradient(135deg, #3db9a5 0%, #2ea390 100%);
    color: #ffffff !important;
    border: none;
    font-size: 14px;
    font-weight: 700;
    cursor: pointer;
    box-shadow: 0 2px 8px rgba(61, 185, 165, 0.35);
    transition: all 0.2s ease;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.helpsupport-btn-submit:hover:not(:disabled) {
    background: linear-gradient(135deg, #48c9b4 0%, #349f8d 100%);
    box-shadow: 0 4px 14px rgba(61, 185, 165, 0.45);
    transform: translateY(-1px);
}

.helpsupport-btn-submit:disabled {
    opacity: 0.7;
    cursor: not-allowed;
}

/* Alerts */
.helpsupport-alert {
    padding: 12px 16px;
    border-radius: 12px;
    font-size: 13.5px;
    margin-bottom: 16px;
    line-height: 1.4;
}

.helpsupport-alert-danger {
    background-color: #fef2f2;
    color: #991b1b;
    border: 1px solid #fecaca;
}

.helpsupport-alert-success {
    background-color: #f0fdf4;
    color: #166534;
    border: 1px solid #bbf7d0;
}

/* Success View */
.helpsupport-success-view {
    text-align: center;
    padding: 24px 12px;
}

.helpsupport-success-icon {
    font-size: 54px;
    color: #3db9a5;
    margin-bottom: 16px;
    animation: hs-bounce 0.5s ease;
}

@keyframes hs-bounce {
    0% { transform: scale(0.3); opacity: 0; }
    70% { transform: scale(1.1); opacity: 1; }
    100% { transform: scale(1); }
}

.helpsupport-success-title {
    font-size: 18px;
    font-weight: 700;
    color: #0f172a;
    margin-bottom: 12px;
}

.helpsupport-ticket-box {
    background-color: #f8fafc;
    border: 1px dashed #cbd5e1;
    border-radius: 12px;
    padding: 12px 16px;
    margin: 16px auto;
    font-size: 14px;
    color: #475569;
    max-width: 320px;
}

.helpsupport-ticket-box .ticket-code {
    color: #3db9a5;
    font-family: monospace;
    font-size: 15px;
    font-weight: bold;
}

/* Responsive */
@media (max-width: 576px) {
    .helpsupport-floating-pill {
        bottom: 16px;
        right: 16px;
        padding: 10px 16px;
        font-size: 13px;
    }
    .helpsupport-modal-dialog {
        border-radius: 1.25rem;
    }
    .helpsupport-modal-header {
        padding: 16px;
    }
    .helpsupport-modal-body {
        padding: 16px;
    }
}