Course: Cross-sale Training

Cross-sale Training

Алкалоид

Cross-sale Training

Alkaloid Teacher

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Resume
Introduction

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Course information

1 SCORM package,

1 Forum,

1 Label.
Activities
- SCORM package
  
  Cross-sale Training (for kupikniga.mk) SCORM package
- Forum
  
  Соопштенија Forum
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Course Summary

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- This course was created as a refresher course for employees of kupikniga.mk, as a reminder on how to react in situations when there is an opportunity for a cross-sale. We added a gamification element in the form of badges and levels.
  Who is this course for?
  Employees of kupikniga.mk
  What you will learn?
  Cross-sale techniques over the phone
  Course elements
  Linear based
  Character selection
  Gamified (badges)
  Real world situation
  Practical
  Interactive (with custom made interactions, such as a cross-word puzzle)
  
  Time to finish: 15-20 minutes
  Keywords: cross-sale, sale, technique, phone, approach
  Publication date: April, 2021
  Course Certificate: A certificate will not be generated after successfully completing this course.
  Content: The visuals are sourced from the Internet and stock sites, and are additionally customized for the purposes of the course
  License: Creative Commons and Royalty Free